About
With over 22 years of hands-on experience in IT project management, IT service and IT…
Articles by Joel
Activity
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Of the 1000+ technology resources PeopleToGo uses annually to support customers across Canada and the US, many Field Service Technicians (FSTs) stand…
Of the 1000+ technology resources PeopleToGo uses annually to support customers across Canada and the US, many Field Service Technicians (FSTs) stand…
Liked by Joel Frenette
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Just Launched! Brand new course!!! You can learn how to profit from the hottest trends in travel: the health, wellness and fitness travel niche!…
Just Launched! Brand new course!!! You can learn how to profit from the hottest trends in travel: the health, wellness and fitness travel niche!…
Liked by Joel Frenette
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Yesterday at HairClub National Contact Center we completed the ACE Chat certification program. Each ACE spent parts of 2 days being trained…
Yesterday at HairClub National Contact Center we completed the ACE Chat certification program. Each ACE spent parts of 2 days being trained…
Liked by Joel Frenette
Experience
Education
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Harvard Kennedy School
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Cybersecurity: Managing Risk in the Information Age
* Articulate the role of cyber risk management within an organization
* Investigate the threats to an organization's critical business systems and data
* Assess the vulnerabilities of an organization's critical business systems, networks, and data
* Recommend a cybersecurity leadership plan
* Deduce types of questions necessary to determine the technologies implemented in an organization’s cybersecurity
* Distinguish the…Cybersecurity: Managing Risk in the Information Age
* Articulate the role of cyber risk management within an organization
* Investigate the threats to an organization's critical business systems and data
* Assess the vulnerabilities of an organization's critical business systems, networks, and data
* Recommend a cybersecurity leadership plan
* Deduce types of questions necessary to determine the technologies implemented in an organization’s cybersecurity
* Distinguish the legal and compliance risks for an organization or sector
* Propose an incident response plan in the event of a cyberattack
* Develop a cyber risk mitigation strategy -
- Present
Activities and Societies: : * Master of Business Administration * Master of Project Management * Spanish for Business certification
The European Business School of Barcelona (in Spanish: Escuela de Negocios Europea de Barcelona) is a business school in Barcelona, Spain in conjunction with Isabel I de Castilla University (in Spanish: Universidad Isabel I de Castilla) - I am enrolled in a double Masters and a Spanish for Business course
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Award of Excellence: Management Information Systems
Distinction: Introduction To Entrepreneurship -
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Preparation for the CCNA exam: Understand Layered Internetwork Communication, Protocols and Standards. Plan and Design Internetworked LANS and WANS. Work with the Cisco Internetwork Operating System (IOS). Implement and Manage Cisco Routers and Switches. Understand and Implement Access List Security.
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Students receive hands-on training on industry-standard software, and learn fundamental networking skills, hardware installation and configuration, system support and optimization, Windows operating system, MS Office applications, and help desk techniques.
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Business Administration
Licenses & Certifications
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Exam 270: Installing, Configuring, and Administering Microsoft® Windows® XP Professional
Microsoft
IssuedCredential ID 3603430
Volunteer Experience
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Citizen Observer Patrols (COP) Program
Delray Beach Police Dept
- Present 5 years 7 months
Social Services
Volunteering in the Citizen Observer Patrols (COP) Program to help protect my local communities, Rainberry Lake, Pines of Delray North, Rainberry Bay, Lake Ida Park, Lake Ida Church, and the Lake Ida Plaza ~ "L.E.A.D the Way!"
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Board Treasurer
Rainberry Lake Governing Board
- Present 4 years 4 months
Environment
Treasurer for the Rainberry Lake Board association
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Volunteer
Shaughnessy Children's Centre
- 6 months
Education
Volunteered as a French teacher for the Junior Kindergarten and Senior Kindergarten classes of 2013.
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Volunteer
First Baptist Church of Delray Beach
- 7 months
Social Services
I assisted with computer networking and troubleshooting, and as sound and video technician, and assisted with the set and backstage props and decorations, during audio and video productions during rehearsals and worship services.
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Volunteer
Caring Kitchen | C.R.O.S. Ministries
- 4 months
Social Services
Every Thursday, I volunteered by assisting with all the heavy lifting by emptying the fridge, and unloading the food truck, also assisted with the meal preparation and service to the financially needy in my local community.
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Volunteer
LEARNING ALLY -- formerly Recording for the Blind & Dyslexic (RFB&D)
- 4 months
Social Services
Fundraiser and studio volunteer who helps create audio textbooks for students who are visually/physically impaired.
Audio Recording of Math and Computer Science text books for the Blind & Dyslexic
Publications
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"What is a Bitcoin?"
Self-Published on Amazon Kindle
I wrote this book as an introduction to this new currency for everyone, from a newbie who might just send money to friends occasionally, to techies and gamers who build their own mining computers, to self-employed contractors looking for easier ways to get paid, to those Internet marketers who can accept sales by adding "Buy Now" buttons on their websites and selling digital goods or services online!
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"The 16 Things You Need To Know Before You Get A Cruise Line Job"
Self-Published on Amazon Kindle
I wrote this book to answer all the questions people have asked me over the years...
"How did you get hired?" , "How much money can you make?" , "What was it like?"
"Did you get to see the world?" I worked on cruise ships for over 4 years, and I've seen it all! Do not get a cruise line job without reading my book.
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How I Got Paid To Travel The World
www.TravelFun.Biz
Joel Frenette's story begins in a quaint fishing village in eastern Canada during the 1980s, where he grew up amidst the backdrop of iconic TV shows like Miami Vice, Fantasy Island, and The Love Boat. From a young age, he harbored an insatiable desire to escape his small-town confines and set out on a global adventure.
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How To Become A Travel Agent
www.TravelFun.Biz
Are you FUN? Love to Travel? Want those FAM trips (Familiarization Trips) and TA (Travel Advisor) reduced rates and you are ready to transition into being a fully licensed, certified, insured and trained independenttravel agent, then this Get Started Checklist is for you!
Other authorsSee publication -
Social Media Marketing Secrets
www.TravelFun.Biz
I am a professional social media and digital marketing expert with a dozen years experience in the field promoting many small and large businesses on all social media platforms.
If you do your own social media you are probably missing out & I am here to help. I will teach you som eof the concepts needed to do social media successfully for any small business owner today.Other authorsSee publication -
SOLO TRAVEL MYTHS, TIPS & SECRETS
www.TravelFun.Biz
Solo Travel is the one of the fastest growing segments in travel today, and we know why.
Solo travel is safer than ever, amazing way to meet friends, always life changing and FUN!Other authorsSee publication -
The Host Success Formula! ™: How to be a Great Group Leader and Cruise Host!
www.TravelFun.Biz
The Host Success Formula! ™ is a step-by-step guide to becoming a successful Group Leader and Cruise Host with TravelFun.Biz, a successful Host Agency partnered with NEST and affiliated with TravelSavers.
Other authorsSee publication
Courses
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ALISON - Diploma in Project Management
1680416
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Bitcoin-Economy, Basic Bitcoin Course
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CBT Nuggets - CompTIA Project+ Course
PK0-003
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CBT Nuggets - ITIL® Fundamentals v3
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CIFC: Mutual Funds Sales Licensing Exam
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Khan Academy, Bitcoin: What is it?
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LLQP: Accidental Death & Disability Insurance Exam
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LLQP: Life Insurance License Exam
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LookingGlass - Introduction to Project Management
PM101
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Lynda.com - Microsoft Project 2013 Essential Training
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Lynda.com - Up and Running with Visio 2013
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MIT OCW - Introduction to Computer Science and Programming
MITx: 6.00x
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OpenLearn - Project Management
B713_PM
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OptionTrain PMP Bootcamp
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SCRUMStudy - Scrum Fundamentals Certified
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The Art of Service - ITIL® Fundamentals v3
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ThoughtRock.com - ITIL® Foundations v3 Online Course
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TrainSignal - CompTIA Project+ Training
PK0-003
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TrainSignal - ITIL® Fundamentals v3
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UDEMY - Basics of Scrum, Agile and Project Delivery
UC-2VRGTVB3
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UDEMY - Introduction to Microsoft Project 2013
UC-KD4P82S1
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UDEMY - MAVO Institute - Project Management - Essential Tools & Techniques
UC-I6WBHYLY
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UDEMY - PMStudy - Introduction to PMP Exam
UC-6ZGK35JE
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UDEMY - Project Management Professional (PMP) Exam Prep
UC-5VNGHAYI
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UDEMY - Robust Scrum Master
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UDEMY - Scrum - An Introductory Course To Agile
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UDEMY - What is Virtual Project Management
UC-JTDW9BYV
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UDEMY, Bitcoin or How I Learned to Stop Worrying and Love Crypto
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UDEMY, Forex Basics
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UDEMY, Forex basics and using Meta Trader 4
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eCognise.com - What is Virtual Project Management
Extended Course
Languages
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French
Native or bilingual proficiency
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English
Native or bilingual proficiency
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Spanish
Elementary proficiency
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Italian
Elementary proficiency
Organizations
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Association for Strategic Planning
Member
- PresentThe Association for Strategic Planning (or ASP) is a non-profit professional society whose mission is to lead and support people and organizations through the promotion of a holistic approach to strategy management and by setting standards for strategy through thought leadership, professional development and certification.
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International Institute of Business Analysts
Member of IIBA
- PresentPreparing for the Entry Certificate in Business Analysis™ (ECBA™)
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Project Management Institute
Member
- PresentCompleted the PMP® Certification in 2016 - The Project Management Institute (PMI) is the world's leading association for those who consider project, program or portfolio management their profession.
Recommendations received
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LinkedIn User
26 people have recommended Joel
Join now to viewMore activity by Joel
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What an honor! Thank you ASTA - American Society of Travel Advisors! https://lnkd.in/gUCj78xu
What an honor! Thank you ASTA - American Society of Travel Advisors! https://lnkd.in/gUCj78xu
Liked by Joel Frenette
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47% of interviewers said they wouldn't offer a job If the candidate didn’t ask any questions (LinkedIn Hiring) Questions are a gold mine for…
47% of interviewers said they wouldn't offer a job If the candidate didn’t ask any questions (LinkedIn Hiring) Questions are a gold mine for…
Liked by Joel Frenette
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Always a great time when our channel partner of year comes to visit! Nathan Looman Pamela Cabero Alfred Navarro
Always a great time when our channel partner of year comes to visit! Nathan Looman Pamela Cabero Alfred Navarro
Liked by Joel Frenette
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Oh TSC, how I love thee … let me count the ways, example #643! All rhymes aside, I’m so grateful to be working at Tractor Supply Company ❤️ Like I…
Oh TSC, how I love thee … let me count the ways, example #643! All rhymes aside, I’m so grateful to be working at Tractor Supply Company ❤️ Like I…
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Every business strives to drive actionable analytics from all their data sources. Learn how to leverage the immense capacity of Microsoft Azure cloud…
Every business strives to drive actionable analytics from all their data sources. Learn how to leverage the immense capacity of Microsoft Azure cloud…
Liked by Joel Frenette
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Exciting news!🌴 The Resorts and Retreats Awards are back and open for voting for 2024!🏖️👙 Learn more about this prestigious award and vote for…
Exciting news!🌴 The Resorts and Retreats Awards are back and open for voting for 2024!🏖️👙 Learn more about this prestigious award and vote for…
Liked by Joel Frenette
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You read that right! 🤯 I am ecstatic to be invited by the Law Society of Ontario to speak at their Solo/Small Firm Conference in Toronto on June…
You read that right! 🤯 I am ecstatic to be invited by the Law Society of Ontario to speak at their Solo/Small Firm Conference in Toronto on June…
Liked by Joel Frenette
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Thank you Curative & my longtime friend & colleague Stacey Granger for an awesome time at the Miami F1 race! Mixing business with pleasure is…
Thank you Curative & my longtime friend & colleague Stacey Granger for an awesome time at the Miami F1 race! Mixing business with pleasure is…
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