Recently certified PMP, now searching for an IT Project Management role with emphasis on telecommuting and remote work from Toronto, Canada or Delray Beach, Florida.

Over 14 years of IT experience servicing the medical, banking, investments, taxation and telecommunications industries with point-of-sale/POS installation, OS migrations, conversions,  build-outs, infrastructure upgrade projects, and many years break/fix and IMAC support projects.

I am articulate, organized and end-user-focused, bilingual in French and English with expert level IT support and customer service skills, obtained by thriving for over a decade in the cruise line, hotels & resorts industry. 
I enjoy integrating and aligning IT Services and business needs to produce the most effective and efficient business outcomes.
My Bachelor’s in Business Administration, my dozen plus certifications and my decade-long success as self-employed contractor and entrepreneur demonstrates my understanding of business objectives and how users’ problems affect business.
My 14 years experience working on cruise ships, hotels & resorts proves I have a dedicated servant’s heart and professional-grade people skills

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Who I Am

University & College Education

Oneida University

Bachelor’s of Science, Information Technology

Award of Excellence: Management Information Systems Distinction: Introduction To Entrepreneurship

CDI College

Interconnecting Cisco Networking Devices, Network and System Administration/Administrator, Honors

Preparation for the CCNA exam: Understand Layered Internetwork Communication, Protocols and Standards. Plan and Design Internetworked LANS and WANS. Work with the Cisco Internetwork Operating System (IOS). Implement and Manage Cisco Routers and Switches. Understand and Implement Access List Security.

CDI College

Computer Support Technician, Information Technology, Honors

Students receive hands-on training on industry-standard software, and learn fundamental networking skills, hardware installation and configuration, system support and optimization, Windows operating system, MS Office applications, and help desk techniques.

University of Moncton

Business Administration

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Other Courses

Independent Coursework

  • UDEMY – Basics of Scrum, Agile and Project Delivery (UC-2VRGTVB3)
  • UDEMY – GreyCampus – Project Management Professional (PMP) Exam Prep
  • LookingGlass – Introduction to Project Management (PM101)
  • UDEMY – MAVO Institute – Project Management – Essential Tools & Techniques (UC-I6WBHYLY)
  • UDEMY – PMStudy – Introduction to PMP Exam (UC-6ZGK35JE)
  • ALISON – Diploma in Project Management (1680416)
  • OpenLearn – Project Management (B713_PM)
  • TrainSignal – CompTIA Project+ Training (PK0-003)
  • CBT Nuggets – CompTIA Project+ Course (PK0-003)
  • eCognise.com – What is Virtual Project Management (Extended Course)
  • UDEMY – What is Virtual Project Management (UC-JTDW9BYV)
  • UDEMY – Introduction to Microsoft Project 2013 (UC-KD4P82S1)
  • Lynda.com – Microsoft Project 2013 Essential Training
  • Lynda.com – Up and Running with Visio 2013
  • CBT Nuggets – ITIL® Fundamentals v3
  • The Art of Service – ITIL® Fundamentals v3
  • TrainSignal – ITIL® Fundamentals v3
  • ThoughtRock.com – ITIL® Foundations v3 Online Course
  • MIT OCW – Introduction to Computer Science and Programming (MITx: 6.00x)
  • UDEMY, Bitcoin or How I Learned to Stop Worrying and Love Crypto
  • Khan Academy, Bitcoin: What is it?
  • Bitcoin-Economy, Basic Bitcoin Course
  • UDEMY, Forex Basics
  • UDEMY, Forex basics and using Meta Trader 4
  • LLQP: Life Insurance License Exam
  • LLQP: Accidental Death & Disability Insurance Exam
  • CIFC: Mutual Funds Sales Licensing Exam

Education